Have a question about an article, found incorrect information, or want to suggest a topic for LiteBlue?
We’re happy to hear from you.
Email: [email protected]
What Can You Contact Us About?
You can contact us for general website and blog-related questions, including:
- Questions about information published on our website
- Reporting an incorrect or outdated article
- Suggesting a new LiteBlue or USPS employee-service topic
- Reporting a broken link
- Providing feedback about our guides
- Questions about our website content
- Copyright or content-related concerns
- General blog inquiries
We review messages sent to us and will respond when a response is appropriate.
Important: We Are Not USPS
LiteBlue USPS is an independent informational website. We are not affiliated with, operated by, sponsored by, or endorsed by the United States Postal Service (USPS).
We cannot access or manage your USPS employee account and cannot resolve official account or employment issues.
If you are experiencing a problem with your LiteBlue account, payroll, benefits, MFA, PostalEASE, employment, or another USPS service, please contact the appropriate official USPS department.
Official USPS Assistance
For official USPS employee-service assistance, use the appropriate USPS support channel.
LiteBlue Technical or Login Problems
IT Service Desk: 800-877-7435
For MFA-related technical issues, contact the IT Service Desk to request an MFA reset. USPS may provide additional instructions through its support process.
HR / Employee Self-Service
HR Shared Services Center (HRSSC): 877-477-3273
This number can be used for various employee self-service and HR-related questions.
PostalEASE and Benefits
Phone: 877-477-3273, Option 1
Use the appropriate official USPS support channel for PostalEASE, benefits enrollment, or related questions.
PostalEASE PIN Reset
Phone: 877-477-3273, Option 1
Address or Personal Information
Phone: 877-477-3273, Option 5
W-2 or 1095-C Questions
Phone: 877-477-3273
Cybersecurity or Suspicious Activity
If you believe you have encountered suspicious activity involving USPS systems, use the appropriate USPS cybersecurity contact:
Phone: 866-877-7247
Email: [email protected]
Do not send your password, PIN, MFA code, banking information, or other sensitive account credentials by email.
Employee Engagement and Feedback
Phone: 844-303-6424
Email: [email protected]
Federal Relay Service
Phone: 800-877-8339
Contact Form
Our website may provide a contact form for general blog and website queries.
Please do not submit sensitive information through our contact form. This includes:
If you need help with an official USPS account or employee service, contact USPS directly.
Copyright and Content Concerns
If you believe content on LiteBlue USPS infringes your copyright, or you have a concern about material published on our website, contact us at:
Please provide enough information for us to understand the concern, including the relevant page or content and the reason for your request.
Before Contacting Us
For questions about specific USPS services, you may find the answer more quickly by checking our relevant guides first.
If your issue involves your USPS employee account or requires access to USPS systems, we recommend contacting USPS directly, as we cannot access or modify those systems.
LiteBlue USPS is an independent informational resource and does not provide official USPS customer or employee support.